Contact

For product, support, or license requests, prepare a short message with usage context and the details needed to reproduce or qualify the issue.

Useful information

Obscura Flow version.
macOS architecture: Apple Silicon or Intel.
Request type: license, installation, workspace, project, archive, synchronization, privacy, or other.
Workspace name if relevant.
Steps completed before the issue.
Exact error message or masked screenshot.
Whether the API was available.

Request template

Subject: Obscura Flow - support request

Version:
Mac:
Request type:
Workspace:
Steps:
Observed result:
Expected result:
Additional information:

Good practices

Do not send tokens, API keys, sensitive client data, complete archives, or photo files that are not needed for diagnosis. Mask emails, personal paths, and sensitive metadata in screenshots.